It is crucial to note that only Smarter Systems purchased from Authorized Smarter System Distributors during in-home demonstrations come with an authorized warranty. Products bought through unauthorized channels, such as online marketplaces, are not covered by the authorized warranty, and there is no assurance that these products are new or authentic Smarter Systems.
While Smarter Systems understands and sympathizes with customers who have fallen victim to unauthorized or Internet sellers, the company supports its Authorized Distributors and can only provide support to customers who purchased through authorized channels.